Archive for St. Paul, Minnesota Plumbing

One of the toughest things for a plumbing company to do is stay on top of new product and processes.  New green products including toilets, faucets, sump pumps and water heaters arrive monthly.  All of them have unique ways to be put in and to be repaired.

Minneapolis Saint Paul Plumbing Heating Air has opened a new training facility in Minneapolis to make it easier for our plumbers to stay up to date with all of today’s new plumbing technology.  Every one of our plumbers are licensed.  However, staying on top of today’s technology is a constant struggle.  This is why a training facility is so important.

Every Tuesday every plumber that works for us is in a training class for an hour.  That is 52 hours a year that they spend learning about new product, procedures and customer service.  Identifying needs of customers and product that are available for our customers is just as important as new products.

You can be assured that when a plumber from Minneapolis Saint Paul Plumbing Heating Air visits your house he will know all the latest benefits for:

  • Toilets
  • Faucets
  • Sump Pumps
  • Water Heaters
  • Outside Wall Faucets
  • Garbage Disposals

Next time you call for a plumber, ask them how much time their plumber spends in training.  I assure you that you will see the difference.

Outside faucet

Frost Free Wall Faucet for your MN Home

Every spring we get a number of calls from homeowners who have turned on their outside faucet for the first time to discover water coming out of places other than the end of the faucet.  This also occurs when the temperatures warm up and what was once a “frozen wall faucet”  is now a “thawed cracked wall faucet”.

While as a plumbing contractor we enjoy these calls for the work, we feel for the homeowner who is experiencing the problem.  It is also unfortunate because it could have been avoided with a little preventative plumbing service.  A frost free wall faucet or frost free silcock installed during the warm season would have prevented leaks and broken faucets.

Frost free outdoor faucets have a long neck on them that goes through your outside wall into your home.  The handle on the faucet which is outside closes the water off inside your home where it is usually warmer. This prevents the water from freezing at the handle thus breaking the handle causing the leaking or preventing you from turning your faucet on in the spring.

Frost free faucets are a good way to help prevent pipe damage in case you forget to use your shut off valve or you don’t have a shut off valve going to the faucet.  However, it is always best to follow the following ideas when fall arrives or you go on an extended vacation.

  • Have a shut off valve installed  – Most newer homes have this already.  It is usually within viewing from the wall that your faucet is attached.
  • Turn the shut off valve off - I recommend this during the winter or if you go on vacation or are away from the house for any extended time.  The frost free is only good if it is shut off.  I have heard of homes where kids have turned on the outside faucet when people are out of town.  What could be a fun prank for the kid could be a very expensive water damage claim with the possibility of the basement wall falling in.
  • Disconnect yard hose - Your yard hose can hold water next to the faucet unless it is disconnected.
  • Install a frost free water faucet - Having a plumber do this for you will offer a little insurance just in case your autumn gets to busy that you forget to turn off that shut off valve.

Minneapolis Saint Paul Plumbing Heating Air can help you with your outside faucet replacement or repairs along with any other plumbing service needs you have in your home.  You can reach us by phone or schedule your appointment online.

One of the toughest parts of the process of replacing your central air conditioning is deciding which licensed contractor to hire.  There are hundreds of companies that say they service and install HVAC equipment.  This includes individuals who work out of their garage and have just started installing due to the economy.

A couple  of the easiest ways to search for contractors who install a/c equipment is too look in the yellow pages or do a search online.  You will see a bunch of HVAC companies that say “Heating and Air” or “Heating and Cooling” at the end of their name.  The object is for you to think that they are experts at air conditioning since they have the words in their name.

Plumbing companies also service and install heating and cooling equipment.  In fact, plumbing companies can have much more experience than any heating and cooling company.  Many plumbing companies like Minneapolis SaintPaul Plumbing Heating Air have been servicing and replacing heating equipment since the early 1900′s or earlier.  That was back when hot water heat was the only way to go and air conditioning was controlled by mother nature or a fan blowing over a block of ice.

Back in the early days, heating was also considered plumbing since it involved water.  People would look up “Plumbing” in the phone book instead of heating for their hot water boiler systems.  Plumbing companies would add “Heating” at the end of their name for the benefit of the customer as time moved on.

As technology changed and people started using forced air heating, plumbing companies updated their knowledge and continued to help the customer.  The company would continue to use the same name due to customer recognition.

The next time you are looking for air conditioning replacement, think plumbing for the most experience and the comfort of knowing you are using the same company you trust for plumbing.

Garbage disposals are a wonderful thing.  You turn on a switch and all the extra food and scraps are ground up into small pieces to go down the kitchen waste drain.  Sometimes I wish TV news and opinion pieces could be disposed of so easily.

The basic design of a garbage disposal, also known as waste disposal, is pretty straight forward.  I won’t go into details on how it works since it is not important.   The idea is that you put waste into a hole in your sink.  You run water into the hole as you turn on a switch.  Blades inside turn around until the waste is gone from being chewed up and flushed away.  Many homes do this numerous times a day and it works great.

However, as the garbage disposal ages, the blades dull, the motor wears down and some blades disappear.  This causes bigger chunks of food to be flushed down the drain.  This may cause your drain to clog up over time or immediately resulting in the need to contact a drain cleaning company.  The extra pressure on your pipes may even cause plumbing leaks under your sink.

Garbage disposal technology has come a long way.  Insinkerator has a great disposal that we install.  I have one in my home that I really like.  Love is such a strong word.  It is very quiet, especially compared to my previous one.  I was shocked at how quiet it was.  I had to put something in it to make sure it was working.  It chops up the food quickly and thoroughly.

Keeping your garbage disposal working correctly or getting a new one is key to keeping your pipes healthy and leak free.  Below are some things to look for in a new garbage disposal:

  • Garbage Disposal size – The size is important.  We sell and install 3/4 hp disposals.  That is one size less than commercial size.  This will ensure that it will not clog up on you.
  • Noise Level – Make sure you get a quiet unit.  The high quality built ones will whisper quiet.
  • Warranty – This will make sure you don’t need to replace it anytime in the new future.  Look for a 6 year warranty.
  • Garbage Disposal Installation – Look for a plumber that installs a particular brand.  They will put their name behind it.  This will mean they will put the most reliable equipment in.

The next time you are having problems with your pipes in the kitchen such as clogging and leaking, look at your garbage disposal and see if it is working properly.  Call your local plumber like Minneapolis Saint Paul Plumbing Heating Air when you would like at getting a new garbage disposal.

The internet is a wonderful thing.  I know, I am not breaking any new ground with this statement.  The resources available to you now for searching for services is amazing.  A company like ours can now get so much more information to the homeowner about what is available and what services we can provide you.

However, with every great advancement in convenience, a price is paid.  The price to be paid with the internet and search engines is the confusion of do you have who you want or you think you are dealing with to service your home?

Have you ever done a search on Google, Yahoo or Bing on a term such as plumbing service, plumbing leak, or pipe repair?  The options that come up are mind boggling.  To fine tune your search for where you live, you can put in the name of your city like, “St Paul, MN”.  This is where it starts to get confusing.

We used to be known as St Paul Plumbing and Heating Co and Minneapolis Plumbing and Heating Co.  The St Paul Plumbing and Heating name goes back to 1918.  The Minneapolis Plumbing and Heating Co name goes back to the early 90′s.  To make things easier for everybody we combined the name to Minneapolis Saint Paul Plumbing Heating Air.

Plumbing companies in the cities here like to put “St Paul Plumbing” or “Minneapolis Plumbing” in their websites or somewhere prominent  including the name they present.  There are legitimate reasons for listing cities in the website to make sure that your site comes up when somebody types, “Plumbing Service St Paul, MN.  However, listing the name of the city like St Paul or Minneapolis before the term “plumbing” is more of an attempt to direct the homeowner away from their true destination.  Homeowners like yourself may not know who you are dealing with until it is too late or you have wasted time talking to the wrong company.

Remember to look for the “Since 1918″ on any website you visit to make sure you are learning about the correct company for the following services:

  • Plumbing Leak Repair
  • Hot Water Heaters
  • Toilet Repair and Installation
  • Frozen Pipe Thawing
  • Drain Cleaning
  • Plumbing Fixture Installs and Repair

Everybody here at Minneapolis Saint Paul Plumbing Heating Air are ready to help guide you through the inconvenience of plumbing leaks or just having your house checked over.  We will continue to try to make contacting us and help prevent you from arriving at the wrong destination on your journey through the World Wide Web.

Pro Series PS-C33

A sump pump is a great piece of equipment to have in your basement.  Water that is drained from around the outside of your basement walls flows into the sump pit which is usually in a corner of your basement.  The sump pump then pumps the water out of the sump pit out of your home via plumbing pipes. Without it, you would either flood your basement or have your walls fall in.

However, your sump can only help you if the electrical power is on to your house.  It can be very stressful and scary when you see water coming out of the sump pit and your electricity is out. This commonly happens during storms which involve large amounts of rain and lightning.

The great news is that there is a solution.  Battery Backup Sump Pumps will be there for you when your electricity abandons you.

Battery backup sump pumps like the Pro Series PS-C33 pictured on the left are designed to work when the power goes out.  They are equipped with a battery that will power the pump just like if the electricity is still on.  The amount of time that the pump will run without electricity depends on the type of battery that is attached.

Not all battery backup sump pumps are the same.  We have installed a number of different brands including a brand that is run by water pressure and not batteries.  Here are some tips on choosing the right one.

  • Sump pump efficiency – There are some very efficient models now.  An example is the PS-C33 which pumps 3x more water for the electricity used than the average pump.
  • Warranty – There are 1, 3 and 5 year warranties available.  Choose the one you are most comfortable with.
  • Sump Foot – This is what you put the sump pump on to keep it out of the debris so it does not get clogged up.
  • Double Float – This will make sure that if one float gets stuck the other one will still allow the pump to work.
  • Power Out Alarm – This alarm will let you know when the electricity is out and the battery is being used.  This is helpful when a breaker goes out and the power to the whole house is not out.
  • Battery Low Alarm - You will be notified when the battery may be getting old or is not being charged for some reason.

As with every piece of equipment, the installation is critical to insure that everything works correctly.  The plumbing of the piping that runs from your sump to the outside of your house is very important.  The improper pitch or location of the discharge pipe will impact the operation of the sump pump.

A quality plumbing company like Minneapolis Saint Paul Plumbing Heating Air will be able to talk to you, review your application and install your sump pump.

We are currently offering our customers free PlumbingHeating and Cooling system checks.  Our customer service representatives are calling our customers to inform them of this opportunity and scheduling their appointment.

A common question they receive from our customer is “Why would I need this?”.  This is a very good question since we have all been told over and over that nothing in life is free.

Having a system check for your plumbing, heating and cooling is like having a physical.  There are a lot of different activities that go on in you body to operate day to day.  Having a physical or periodic check helps you find out if something small is going on that may develop into something bigger if left alone.  You can save a lot of time and money if you identify a problem early before it become a life affecting issue.

Your plumbing, heating and cooling is a lot like your body.  The plumbing in your house is like your veins.  Your plumbing pipes are hidden behind walls and are only thought of when they leak or stop supplying water.  The furnace or boiler are what keep you warm in your house.  It can be considered the heart of your home which only gets noticed when it does not work or makes too much noise.  Your air conditioner is what cools your home like how your body sweats to cool down.

The plumbing, heating and air gets taken for granted just like most people take their body for granted.  We just all assume it will always work when we want it to.  Unfortunately ignoring your body or your house does not mean a problem will not occur.  As with your body, finding a potential problem early will save time and money.  There is also proactive things that you can do with your house, like your body to prevent problems in the future and help you feel better.

Our free home system check covers the following:

  • Faucets - We will check to see if there is a leak around the faucet or under the faucet that may be leaking into the cabinet or floor.
  • Toilets - We will check to see if your toilet is working correctly.  Are there leaks at the base that may be damaging the floor or ceiling below.  Would you like to save water and money?
  • Water Heater – Is it leaking or is it old enough that it may start?  Is there signs of problems?  It is also a great time to discuss Tankless Water Heaters.
  • Shut Off Valves – These can start leaking or not working at the most inconvenient time.  Having them checked will help make sure they will work when you need them or they won’t leak and cause damage to your home.
  • Washer Hoses - These can get brittle over time if they are made of rubber.  Bulges can be evidence of a pending break.
  • Furnace or Boiler - Checking these will help prevent carbon monoxide poisoning.  You can also see if they can be cleaned to help them become more efficient and last longer.
  • Humidifier - Many home have whole house humidifiers.  These can leak and cause damage if the filter is old and clogged of it may not work when you need it to.
  • Air Conditioning - A quick visual check to see if it is clogged from leaves or shows signs that it will give you problems when you need it most to keep you cool.

These are just a few of the items we look at when we inspect our customers plumbing, heating and air conditioning.  If you are interested in how your home operates and if it is operating properly, you can schedule an appointment online or give us a call.

You can count on Minneapolis Saint Paul Plumbing Heating Air to help you keep you and your home safe and comfortable.

Deciding on who to hire for your plumbing and heating needs has always been an important decision.  There are questions like:

  • Is the plumber or HVAC company licensed?
  • Is the contractor certified and trained?
  • Is the residential plumbing and heating contractor insured?
  • Will the contractor do it correctly?

The above questions were always important.  However, a new and possibly even more important question has now become relevant.  Is the Plumbing and Heating Contractor EPA Certified for Lead?

Effective April 2010, the EPA issued a rule requiring the use of lead-safe practices and and other actions aimed at preventing lead poisoning.  Under the rule, contractors performing renovation, repair and painting projects that disturb lead-based paint in home, child care facilities, and schools built before 1978 must be certified and must follow specific work prevent lead contamination.

Plumbing repairs commonly require the opening of the wall to get at a water leak.  Effective April 2010, the EPA requires this work to be done by a certified lead-safe contractor.  The paint on the wall will need to be tested for presence of lead.  Proper care will need to be taken to eliminate the possibility of the lead being released into the home.

HVAC replacements that involve duct replacement behind walls or hot water systems that require replacement of frozen or broken water lines will be affected by this new law.

Bottom line is that it is more important than ever to do your homework and hire the correct contractor to keep you and your home safe.  Saint Paul Plumbing Heating Air is EPA Certified for working with  repairs and remodeling homes with potential lead paint.

Leaky plumbing fixtures and pipes can be much more than a nuisance,  if not dealt with swiftly and thoroughly, you could be facing major water related damage.

Leaky faucets and shower heads? Piece o’ cake, right?  After all, you can see them, hear them and, very often, fix them yourself before the constant dripping drives you plumb crazy, that is.

But what about those leaks that aren’t so easy to spot?  Water leaks can happen anywhere in your home.  Here are some of the more common occurrences, and the probable cause behind each.

  • Refrigerator Icemake line – If you have a built-in icemaker, you have a built-in potential floor messer!  In fact, the wet spots you see on the floor might indicate a crimped icemaker line, and if it’s crimped, it’s just waiting to burst.  Also, anytime you move your refrigerator to clean behind it or for any reason at all, check for water.  If you find any, remember this:  the smaller the water accumulation, the more damaging the problem can be. Slow, steady leaks can eventually rot your wood floor, while big, messy leaks are easier to detect and solve before serious damage ensues.
  • Toilets – Ever seen those hanging bowl deodorants?  Well, don’t buy them.  They’re prone to slipping and lodging deep in your plumbing system, and can block the line outright or give grease and other debris something to cling to.  Also, certain chlorine tablets cleaners may corrode internal components, and before you know it, you got a major hard to get at leak.  With toilets, here another truism:  the water you don’t see is the water that can hurt you. Small leaks can head straight to your sub-flooring and, over time, rot the wood.  If you see a grayish stain in the vinyl flooring around your toilet that won’t come out, give your local plumber a call because it probably means you have a below the surface leak.
  • Water Heater – The telltale sign?  Once again, wet spots on the floor.  Probable cause?  Internal rust or overfull drain pan.  Fact is most water heaters are designed to last a maximum of 15 years.  So check yours often, and make sure there’s a floor drain beneath it.  Also, new water heaters include a relief valve that is attached to a pipe running down the side of the water heater.  This may leak water due to high pressure.  Call a licensed plumber if you see this as it could be a sign of a dangerous situation with your water heater.

One final bit of advice.  Every now and then, turn off all faucets and water using appliances, and don’t flush your toilets for at least one hour.  Next, record the water meter reading.  If the flow indicator is spinning or the meter reading changes while no water is being used, there’s an excellent chance a water leak is lurking somewhere within your home.

Ultimately, the best way to fix a leak is to find it before damage strikes!  The best way to accomplish that is with a house-wide plumbing inspection.  To schedule an inspection or if you have concerns, contact Minneapolis Saint Paul Plumbing Heating Air either online or by phone.

“Old reliable” churns away in your basement or utility room day after day, month after month, year after year like a farm mule in days of yore.  Except this one doesn’t eat as much – nor do you have those ugly, malodorous piles laying all around the place!

Except every once in awhile, like a cantankerous old mule, the modern water heater doesn’t do what it’s supposed to do.  That’s when you call a plumbing contractor saying “no hot water.”

This is the top reason why people call a plumbing or heating contractor, accourding to a survey taken a few years ago by the Plumbing-Heating-Cooling Information Bureau in Chicago. A related problem, a leaking water heater, came in at number 5 of the top 10.

Looking over the list, I can’t help but shake my head at all the waste of time and money these emergency service calls represent. Most people don’t pay much attention to their household “mule team” – the mechanical systems that provide so much comfort and convenience in our modern lives.  We take for granted our water heaters, toilets, faucets, furnaces and air conditioners, until they stop working.  Then comes the panicked call to the service company, and a repair job that always ends up costing more than we expect.

Regular care and maintenance can forestall most of these breakdowns at a fraction of the cost of repairs. Have your plumbing, heating and air conditioning inspected cleaned and checked at least once a year.  Progressive service companies offer service agreements in which they automatically come out to take care of these things for a modest annual fee.

Homeowners also should consider replacing ancient water heaters, toilets, furnaces, boiler and other appliances with new high-efficiency or water-saving models.  Most of us are in the habit of squeezing  out every last day of service out of such equipment.  Yet any unit more than 12-15 years old probably can pay for itself within a few years through reduced energy or water usage.

Here are the rest of the top 10 household repairs identified by the PHCIB.

#2 – Clogged drains. Many of these calls could be avoided by taking greater care in what you put down drains – especially the kitchen sink drain, the most used and most clogged drain int he house.  I also recommend regular treatment with Bio-Clean, a biological drain cleaner sold only though plumbing contractors.  I wrote about this marvelous bug in my previous blog.

#3 – Dripping faucets. This is an annoyance that most homeowners have to deal with from time to time as the washers in the faucets wear out with use.  You can extend the life of your faucet washers by not turning them off with too much force. You may also consider replacing your older faucets with those that feature washerless cartridges instead of rubber washers.  Since the valve mechanism is contained in one cartridge, these faucets are easier to repair and replace.  In addition, cartridges are generally more durable and do not leak because they do not deteriorate with friction or age as washers do.

#4 – Leaking pipes. In extreme cases, these can cause expensive damage to floors and belonging. To stop a small leak from turning into a big  one, take a look at your pipes periodically to check for rust or white lime deposits that may indicate a leak is starting.

#5 – Leaking water heaters. Most often when you have a leaker, it’s time to get rid of the water heater.  Usually leaks indicate rusting through at the bottom of the storage tank, for which there is no good repair.  By the time this happens, the water heater is usually so old you’d benefit from replacing it with a more energy-efficient model.

#6 – No heat. When your furnace or boiler stops operating, it can make for a long, cold winter night.  An ounce of prevention here is worth a ton of cure.  It’s important to make sure your heating system is functioning properly before the first cold snap hits.  Have a competent contractor do a thorough examination and cleaning in late summer or early fall every year.

#7-8 – Running & Leaking toilets. This in not only an annoyance, but a waste of water and money.  Leaky toilets can cost you upwards of $100 a year on your water bills.  If you hear a low humming noise, or if the toilet continues to run into the bowl after the toilet is flushed, it indicates that some part of the mechanism is out of order.  Sometimes a little jiggling of the ballcock or flush valve mechanism solves the problem with no cost.  Otherwise you may need to replace the entire mechanism.

#9 – New faucet installation. Many homeowners replace faucets not only when they break down, but for decorative reasons as well.  This is the ninth most common reason for a service call, according to the PHCIB.  A few people buy a faucet from a home center and then call a plumbing company to do the install.  This is okay, but be aware that in doing so, the plumbing company will only warrant the install, not the faucet itself.

#10 – Garbage disposal jammed or broken. This can be a messy headache for homeowners.  Here are several tips to keep your unit in good working order.  First, always run cold water when grinding to move the waste all the way down the drain lines.  Fats and grease congeal and harden in cold water and can be flushed through the system.  Hot water should not be used because it can dissolve fats and grease, which may then accumulate in the drain line.

Do not use your garbage disposal to grind clam or oyster shells, corn husks or other material with a high fiber content.  Never put glass, plastic or metal non-food materials through a disposer.  This includes bottle caps, tin covers or aluminum foil, which are some of the items service technicians commonly find in clogged or broken garbage disposals.

Maintenance is easy.  Grinding small bones and egg shells actually helps clean the disposer by scraping away stubborn deposits or citric acid and pulp.  Grinding a little ice is another way to clean deposits and get rid of odors.  For the most part, disposers are self-cleaning.

If you have questions or would like assistance with any of the repairs above call Minneapolis St Paul Plumbing Heating Air or you can schedule your request online.